Dear Partners and Customers,

On September 30 and October 1, 2026, fraudulent SMS messages were sent following the unauthorized use of an account held by ID Mobile SA with one of its technical partners.

As a result, many people received standard and/or premium-rate SMS messages, some charged at CHF 1.00, that did not pass through our infrastructure and were sent without our consent.

No personal or sensitive data has been leaked, and your information remains secure.

Upon discovering the incident, we immediately took the necessary steps with our various partners and the authorities. A criminal complaint was filed with the Riviera Police in Vevey on Friday, October 2, 2026.

We sincerely apologize to everyone affected for the inconvenience caused.

We also ask affected users for their patience while the police, operators, and technical teams continue their investigations and carry out the necessary procedures.

For any further inquiries regarding this incident, please contact ID Mobile directly at 0848 1234 00 or via email at info@idmobile.ch.

Thank you for your understanding and trust.

CEO Stéphane BLUM

ONLINE TICKETING SOLUTION FOR YOUR EVENTS

Quick creation of tickets with purchase by SMS, TWINT or credit cards.

CREATE YOUR EVENT NOW!

A quick and easy way to buy your electronic ticket. Available for any cultural event, sport or public venue, our platform allows you to create an event and sell the tickets by SMS, TWINT or credit card. The access control is done with a smartphone, a reader or a turnstile to check the QR codes.

Access the IDTicketing application
presentation d'id event
1.

No waiting in line: The customer, who is not identified upstream, walks up to the event QR Code sign or orders their entry PASS via SMS.

file d'attente
profile du mobile
2.

He sends "idevent" to 494 and receives his "PASS" directly on his smartphone.

envoie du qr code au destinataire
scan le qr code
3.

The QR code of the ticket is scanned with our application "IDEvent Scanner"

scan le ticket pass qr code
Fille joyeuse
4.

The customer is thanked for attending and receives a benefit for a future visit or for a friend

cadeau vévénement
reception de cadeaux
5.

Direct communication with your customers by SMS: acknowledgments, information, programme changes, invitations, closures, etc.

Envoie de cadeaux
  • Offer access rights simply

  • 1I buy my ticket
  • 2I receive my ticket by SMS
  • 3I store the information digitally
  • 4I get scanned at the entrance of the event
  • 5They thank me by SMS

Simple, fast and efficient!

SMS Marketing allows you to reach your customers in mass with an exceptional read rate of 98%!

  • SMS Marketing allows you to reach your customers in mass with an exceptional read rate of 98%!
  • Customization of the content and the link that follows
  • Invite and encourage your customers to visit your business
  • Boost your sales through precise targeting and retargeting
  • Mass sending (from 8'000 to 10'000 SMS per hour)
Download IDBooster, the complete PDF of our services
DOWNLOAD OUR TICKET SCANNING APPLICATION!

ID Ticketing" licenses

The products are designed to be combined